Category: Work
April 16, 2008
Big Changes
I don't talk about work a lot here. I have hardly talked here at all lately. I'm expecting that to change. I have talked about that recently. Now I have even more reason to change.
I'm leaving the company I've been with for 6.5 years. I've been there a long time and for a variety of reasons, it's time for me to move on. I still have a couple of weeks left, of course. I'm expecting it to be a relatively busy couple of weeks, so who knows how much I'll be here.
And then what am I doing? Yeah, that's what everyone is asking. And that's what I'm not talking about. If you know me and my Gmail address, then you can email me and ask questions, of course, and I'll say what I can.
Enough for now... I'm tired. It's been a long day.
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(0)March 8, 2006
Problems with Newegg.com
I seem to be in a very open mood these days. I had some problems with Newegg.com last week and so I decided to just write them a real, physical letter. I thought I'd share it with anyone who happened to see it here, too. I've heard of issues with them from other people, too, but everyone always seems to agree that their prices are good. Sometimes that doesn't matter, though...
Dear Sir or Madam:
I am writing to tell whomever it may concern about a very unpleasant and expensive experience I had with Newegg.com over the last couple of weeks. I do [lots] of purchases for my company each month, usually exceeding $xxx a year. I have used Newegg.com for personal purchases over the years and I usually consider Newegg.com to be a great price and have fast service.
Two weeks ago was an ordinary week where I needed to order some software for my company. This was no big purchase, but Newegg.com’s competitors were charging $550 and Newegg.com had the same item for about $430 with much cheaper shipping. So, I ordered this on the same day as some hardware using my company credit card that I am required to use. This required me to put in a different billing address and name.
After nearly a week and the other order having already arrived even though it had slower shipping, I had not seen anything. So I checked the Newegg.com website. The order was stuck on Step 1. Not only that, but the billing address was incorrect. It did not have the information I entered; instead, it had my personal billing information for my company account. So, I called up Newegg.com support and I got to a real person quickly and smoothly. I was told that I could not switch the credit card because the credit card had already been approved, but it was being denied by some internal verification. Well, clearly this is because the address was wrong. So, I had the customer support representative change the address.
After another day I checked the status and the same thing had occurred. This time, the product was already too late and had been needed a couple of days before. So, I cancelled the order and entered a new order with my own personal card and personal billing address and overnight shipping. Today, I just saw that this order was also stuck in Step 1 and had the company name and billing address listed on my personal credit card.
I have cancelled this order and placed the order with a Newegg.com competitor. Now that my reputation is harmed at my company for getting orders in quicker than other people, I will never be able to order for my company from Newegg.com again. I did try to resolve this once with customer service email, customer service phone support, and once on my own, with no luck. Now it is too late as the product was needed at the beginning of last week, not next week.
Newegg.com’s reputation has been harmed in front of people who buy technology products all the time.
This isn't everything they got, but close enough to get the idea. Now, of course, is when I'll probably spot the mistakes, typos, and grammar errors. Eh, whatever. We'll see if I get a response. :)
December 15, 2004
GIS: Crazy Stress
Another in the line of high stress images. This one is starting to sum me up right now, although I'm trying to avoid the heavy caffeine intake, which doesn't seem to help stress any.
This image came from here.
December 14, 2004
GIS: Stressed Out
(From here.)
This image is actually funny because it clearly has "sample" splattered across it. I have no idea where the original came from, but it seems that the site I got it from may not have gotten it through appropriate means. If this is someones stuff, just leave a comment and I'll move along to the next GIS. ;)
December 13, 2004
December 9, 2004
GIS: Stress ;)
Excuse the language, I found this with GIS (Google Image Search).
Strike that. This is my own image. The previous image, according to the copyright holder, was scanned in from a postcard illegally and without attribution of any kind. I apologize to the copyright holder.
February 23, 2004
Journal or Blog??
Reiter's Camera Phone Report: Rocket Mobile debuts moblogging software for BREW handsets
Alright, now this is a little obnoxious. I don't always keep up with press releases my company does anymore. But given our space, they end up on blogs I read.
Now, the issue here is that I had thought we were calling this product RocketBlog... but since we're not, that implies that I should have changed the name of it the last time I handed it out to an external party...
*sigh* I'll have to get clarification at some point. ;)
